Tavant KK Joins the MuleSoft Partner Program to Enhance Integration Connectivity for Digital Transformation in Japan
TOKYO, Japan, September 24, 2020 Tavant, a leading digital products and solutions company, today announced its partnership with MuleSoft Japan to provide consulting services for MuleSoft’s Anypoint Platform™, provider of the world’s #1 integration and API platform. Anypoint Platform unlocks the power of API-led connectivity, enabling organizations to connect data from any system – no matter where it resides – to deliver truly connected customer experiences. Tavant’s in-depth implementation expertise and industry knowledge, coupled with MuleSoft’s technology, gives clients the support and tools they need to unlock and unify data from the rapidly growing number of apps and systems. With Anypoint Platform, organizations can realize the speed, agility, and innovation at scale. “The average enterprise has data in nearly 900 applications, and only one-third are integrated, leading to disconnected customer experiences across channels. Through its partnership with MuleSoft, Tavant KK is allowing its customers to unlock business capabilities and build application networks that accelerate the speed of IT delivery, increase organizational agility and enable innovation at scale,” said Brent Hayward, senior vice president of global channels and alliances, MuleSoft. “We’re pleased to welcome Tavant KK into MuleSoft’s partner ecosystem and look forward to working together to help our mutual customers deliver connected customer experiences.” As a MuleSoft Partner, Tavant KK helps clients address on-premises, cloud and hybrid integration use cases with scale and ease of use. “We are committed to providing our customers with the best user experience. MuleSoft’s API-led connectivity approach will help us increase efficiency and reduce complexity to integrate our solutions into customers’ application networks and will result in significant cost savings, greater organizational agility, and faster time-to-market. This partnership will add new value to our customers, making it much easier to access, transform, and reuse data from SaaS and legacy applications through well-governed APIs,” said Samya Ghosh, Vice President, Digital Practice, Tavant. Find Tavant on LinkedIn and Twitter. About Anypoint Platform MuleSoft’s Anypoint Platform™ is the world’s #1 integration and API platform. It uniquely allows organizations to use API-led connectivity to unlock their data, empower their business with productized APIs, and create connected experiences, faster. Anypoint Platform is the only solution that offers a single, unified platform for iPaaS and full lifecycle API management, both on-premises and in the cloud. MuleSoft is a registered trademark of MuleSoft, Inc., a Salesforce company. All other marks are those of respective owners. Contacts: Rohit T.R. +81 70 4320 3966 [email protected]
Tavant Manufacturing Analytics Platform Achieves Microsoft Co-Sell Ready Status; Available on Microsoft Azure Platform
SANTA CLARA, Calif., November 7, 2019 Tavant, a leading digital products and solutions company for the manufacturing industry, has announced that its Tavant Manufacturing Analytics Platform (TMAP) is co-sell ready now. Tavant’s “Co-Sell” status will enable Tavant to collaborate closely with Microsoft field sales teams worldwide on targeted enterprise-level customer opportunities and related account planning activities. TMAP uses the latest artificial intelligence techniques to generate actionable insights and exposes them with APIs for direct consumption in other systems. TMAP provides a map for manufacturing companies to achieve cost leadership by improving their aftermarket operational efficiency and to increase manufacturing revenue by leveraging the latest innovations in data analytics. TMAP comes pre-loaded with industry-standard KPIs and insights and allows business users to customize and perform ad-hoc data analysis using various approaches. TMAP KPIs leverage machine learning algorithms to adapt to environmental and process changes. “Customers and partners continue to capitalize on the opportunity and accelerate their digital transformation with our program portfolio and resources. Tavant and Microsoft will jointly work to drive revenue and customer success through our collaborative co-selling initiative and a shared passion for innovative products and services. We are confident that this development will expand Tavant’s reach and connect with a larger customer base in the industry and empower everyone to achieve more,” said Rajiv Sodhi, General Manager – Partner Ecosystem at Microsoft India. “We’re thrilled to co-sell with Microsoft. We believe that the co-selling initiative with Microsoft will enable us to meet the collective needs of our customers and help us grow our businesses by reaching new customers and offering new solutions. Receiving the Microsoft Co-Sell ready status is a testament to Tavant’s ability to distill businesses’ needs and deliver tailored solutions that enable processes to run seamlessly, connect business to technology, and improve efficiency. We look forward to helping organizations compete effectively by leveraging TMAP, which enables organizations to achieve cost leadership, with a focus on operational efficiency and revenue growth. Leveraging Machine learning algorithms, TMAP allows businesses to predict fraud scoring and reserve analysis better,” said Roshan Pinto, Head of Manufacturing Practice, Tavant. “TAVANT has been a truly valuable partner for my organization. Tavant worked with Thermo King to develop a claim analytics module that is fully configured to meet our business needs. The claim analytics module gives us tremendous insights to claim filing patterns, trends, and potential suspect activity. This module has been so successful that it has been fully integrated into our claims processing, auditing, and review selection standard work. Overall, TMAP has been pivotal in making our warranty processes more efficient by lowering the cost of transaction processing and increasing the value of the resulting warranty data. Tavant is not only an industry leader in innovation and system functionality, but they take a personal approach to partnering and collaborating which ensures that our needs as a customer are met,” said Bob Roberts, Customer Solutions Leader, Thermo King. About Microsoft Azure Co-Sell Ready program The Microsoft Azure Co-Sell Ready program is a recent Microsoft initiative that provides comprehensive sales and marketing support for select partners. The program aligns Microsoft’s global salesforce behind select partners to help drive new revenues. Businesses must submit customer references that exhibit successful projects, meet a performance commitment, and pass technology plus sales assessments to be eligible for this. Find Tavant on LinkedIn and Twitter.
Kubota Invests in Enhanced Warranty System with Tavant
GRAPEVINE, Texas August 14, 2018 Kubota Tractor Corporation today announced a significant investment in its procedure for processing warranty claims, including a new partnership with Tavant, a leading provider of aftermarket solutions. Going into effect in early 2019, Kubota will deploy the Tavant Warranty platform as its sole application for handling warranty claims and related aftermarket business processes. The platform will help Kubota enhance its service quality and operational efficiency when processing and tracking warranty claims. Kubota is investing in this improved warranty system to benefit its network of 1,100 dealers nationwide. Tavant’s warranty platform is built to help automate and self-check claims during processing. Upon deployment, the system immediately reduces lead times and accelerates throughput rates. It enables an integrated workflow in which all stakeholders can work toward a common objective to eliminate errors, reduce warranty spend, improve product quality, and enhance end-customer satisfaction. “We chose to reinvent Kubota’s internal warranty process to realize greater transparency and higher efficiency for our dealer network,” said Todd Stucke, senior vice president of marketing, product support, and strategic projects for Kubota Tractor Corporation. “Business processes around warranty claims are part of the services we offer to our stakeholders, and we always want to offer the best products and experiences. This new offering will help Kubota maintain the high level of service and customer satisfaction that is expected from all aspects of our company.” “Because warranty is a complicated process, with hundreds of system components to track and many IT interdependencies, we chose to work with Tavant because of their knowledge of the manufacturing sector and their in-depth experience in the development and deployment of complex enterprise systems,” continued Stucke. Commenting on Tavant’s growing warranty management business, Sarvesh Mahesh, CEO of Tavant, said, “The TWOD platform grew from our extensive work with several manufacturers across the globe. The warranty process was one of the greatest pain points for our clients, so we developed a sophisticated platform to solve challenges in claims processing, supplier recovery, and customer satisfaction. Working with an industry leader such as Kubota is a rewarding validation of our software and of its clear value-add to aftermarket operations.” About Kubota Tractor Corporation Kubota Tractor Corporation, Grapevine, Texas, is the U.S. marketer and distributor of Kubota-engineered and manufactured machinery and equipment, including a complete line of tractors of up to 170 Gross hp, performance-matched implements, compact and utility-class construction equipment, consumer lawn and garden equipment, hay tools and spreaders, commercial turf products and utility vehicles. For product literature or dealer locations, contact: Kubota Tractor Corporation, 1000 Kubota Drive, Grapevine, TX 76051, (888) 4-KUBOTA [(888) 458-2682], Ext. 900, or visit KubotaUSA.com. Find Tavant on LinkedIn and Twitter. About Tavant Warranty On-Demand Tavant Warranty On-Demand is an AI-powered enterprise warranty platform offered on the Salesforce cloud. The on-demand platform offers end-to-end warranty lifecycle management and is the only solution of its kind on the force.com platform. It provides cross-functional integrations with legacy and ERP systems for data consistency and integrity and enables organizations to reduce warranty costs, increase supplier recovery, and improve aftermarket efficiency. Media Contacts: Kubota Newsroom 877.582.6826 [email protected] Vibhor Mishra Tavant 408.519.5400 | [email protected]
Tavant to Showcase its AI-Powered Warranty Solution at the Warranty Chain Management Conference
Tavant Warranty experts to speak on Parts Return and Minimizing Warranty Costs
Mitsubishi Caterpillar Forklift America Inc. Deploys Tavant Warranty System
Santa Clara, Calif. – July 26, 2017 – Tavant, a leading provider of aftermarket solutions for manufacturing industries, announced today that Mitsubishi Caterpillar Forklift America Inc. (MCFA) has deployed Tavant Warranty solution as the company’s sole application for handling warranty claims and related aftermarket business processes. Tavant’s warranty chain management solution is designed to help MCFA enhance its service quality and operational efficiency in the processing and tracking of warranty claims. Tavant Warranty is built on a dynamic business rules engine that helps automate and self-check claims during processing. Upon deployment, the system immediately begins to reduce lead times and accelerate throughput rates. The system enables an integrated workflow in which all the stakeholders can collaborate toward a common objective to eliminate errors, reduce warranty spend, improve product quality, and enhance end-customer satisfaction. “Quality of our products is of the highest priority at MCFA. How well we handle the warranty claim process and how quickly we identify quality concerns, amongst other aftermarket services, has a substantial impact to our business. In today’s technology-driven business environment, efficiency in the back office can be a competitive advantage – and a requirement for ensuring the highest level of customer satisfaction. We chose to reinvent our internal warranty process to realize greater transparency and higher efficiency,” said David Christian, Sr. Manager of Dealer Support for MCFA. “And because warranty is an extremely complicated process, with hundreds of system components to track, and many IT interdependencies, we chose to work with Tavant because of their knowledge of the manufacturing sector and their in-depth experience in the development and deployment of complex enterprise systems,” continued Christian. Commenting on the company’s growing warranty management practice, Sarvesh Mahesh, CEO of Tavant, said, “Our warranty management product grew out of our extensive work with many manufacturers across the globe. The warranty process was one of the greatest pain points across all our clients, so we began to develop a standalone system around this issue based on solving core universal roadblocks in claims processing. The result is that Tavant is now the only company in the world offering a warranty-focused system that is available both on premise and on the cloud. Working with an industry-leader such as Mitsubishi Caterpillar Forklift America for handling the aftermarket business is a rewarding validation of the robustness of our newest manufacturing product—and of its clear value-add to manufacturing operations.” About Mitsubishi Caterpillar Forklift America Inc. (MCFA) Manufacturer of High-Quality Material Handling Equipment Mitsubishi Caterpillar Forklift America Inc. (MCFA) is a leading manufacturer of high-quality forklifts and warehouse products in North, Central and South America and the Caribbean. Based in Houston, Texas, the company distributes three distinct brands – Mitsubishi forklift trucks, Cat® lift trucks and Jungheinrich® warehouse products – through its extensive dealer network. All products are backed by industry-leading customer service and superior product support. For more information about MCFA or any of its brands, visit Mitsubishi Caterpillar Forklift America, Cat Lift Trucks, Mitsubishi Forklift Trucks or Jungheinrich Forklifts. About Tavant Warranty Tavant Warranty is a flexible, user-friendly, and effective one-stop warranty management solution for the complete warranty lifecycle of original equipment manufacturers. Its unique cross-functional integrations structure connects business departments and leads to a rapid reduction in warranty costs and reserves, increased supplier recovery, and enhanced reserves forecasting accuracy. The system results in better work flows for manufacturers, which in turn improves cash flow, thereby improving financial health and profitability for the organization. Learn more about Tavant on LinkedIn and Twitter.
Tavant to speak on Warranty Analytics and Fraud Detection at Warranty Chain Management Conference 2017
Santa Clara, Calif., March 2, 2017: Tavant, a leading global provider of Service Lifecycle Management software, announced it has been invited to speak at the 13th Annual Warranty Chain Management (WCM) conference in Tucson, Arizona, March 7-9, 2017. Tavant will be co-presenting two key papers at the conference on March 8 and 9: Warranty Analytics – Dos and Don’ts Fraudulent Warranty Claims Detection These presentations, in line with Tavant’s commitment to share warranty management best practices, address the rapidly growing demand for effective warranty analytics and management. Tavant will also be launching an analytics platform for the manufacturing industry called TMAP, which uses machine learning techniques to generate actionable insights. “WCM provides a great opportunity for warranty professionals and top manufacturers to learn more about reducing warranty expense through a robust warranty management solution,” said Vibhor Mishra, Global Head of Marketing, Tavant. “We are excited to showcase new products at the event, including a new version of Tavant Warranty.” Meet our experts at Booth #2 at the Hilton El Conquistador Golf & Tennis Resort, Tucson, AZ. Schedule a meeting with our experts: Call us on (866) 9-TAVANT or eMail us at [email protected]. Find Tavant on LinkedIn and Twitter. Media Contact: Vibhor Mishra Tavant. +1 (408) 519-5400 [email protected] corpuat.tavant.com
Tavant Launches Next Version of its Advanced Warranty Management Solution on Salesforce AppExchange
Santa Clara, Calif., February 15, 2017 – Tavant, a leading global provider of Warranty Management Software, today announced the launch of the latest version of its warranty management application – The ‘Tavant Warranty On-Demand 1.5’ on Salesforce AppExchange. Tavant Warranty On-Demand (TWOD) is the only native warranty management app on Force.com platform. It enables complete warranty lifecycle management and helps reduce warranty costs & reserves, increase supplier recovery, and enhance warranty forecasting accuracy. The all-new version of TWOD is Salesforce lightning compatible and extremely user-friendly. It offers an improved outlook to setting up and automatically enforcing warranty coverage exclusions resulting in increased automatic claims processing. The new release also comes equipped with fully-automated returns management including out-of-the-box integrations with freight carriers and an automated supplier recovery workflow, enabling the customers to recover up to 40% of warranty expenses from component suppliers. “We strive for 100% automation of warranty processes, which empowers warranty teams to focus on improving customer value and satisfaction. The latest version of TWOD allows warranty crews to drastically cut down on claim cycle times by achieving a higher level of process automation,” said Vikas Khosla, Vice-President at Tavant. The release also focusses on service campaigns management – permitting flexibility to setup, manage and recall campaigns and, integrates features like ‘notification to the customer till payment from supplier supporting campaign’. For more information mail us at [email protected]. Find Tavant on LinkedIn and Twitter. Media Contact: Vibhor Mishra Tavant +1 (408) 519-5400 [email protected] corpuat.tavant.com
Tavant Sponsors the Global Warranty and Service Contracts Association Conference
Santa Clara, Calif., September 20, 2016: Tavant, a leading global provider of warranty management and warranty on-demand software, today announced that it will be the platinum sponsor and exhibitor at the Third Annual GWSCA Conference 2016, to be held at the Palmer House Hotel, Chicago from September 21 to 23. Rohit Lohan and Ashu Kohli, from the Tavant Warranty team, will deliver presentations to address key industry issues. Apart from its cloud and custom application development capabilities, Tavant Technologies will also showcase Tavant Manufacturing Analytics Platform (TMAP) – helping customers with real-time decisions on fraudulent claims, statistical approach for pricing extended warranties, automating claim decision making and leveraging IOT data to improve operational efficiency, such as auto-scheduling of preventive maintenance. “Tavant has leveraged its industry knowledge and expertise to arrive at solutions that help reduce warranty costs, speed up recovery, enhance forecasting and predict fraud claims,” said Vibhor Mishra, head of marketing for Tavant Technologies. “This conference gives us a great opportunity to interact with warranty management and service contracts professionals from leading organizations and showcase our innovative solutions.” Get an opportunity to meet and learn from Tavant Warranty experts at exhibit #9, The Palmer House Hilton Hotel, 17 East Monroe Street, Chicago, IL. Find Tavant Technologies on LinkedIn and Twitter. Media Contact: Vibhor Mishra Tavant Technologies Inc. +1 (408) 519-5400 [email protected] www.corpuat.tavant.com
Global Manufacturers to Gather in Chicago for Inaugural Manufacturing ISV Cloud Summit 2016
Santa Clara, Calif., March 14, 2016 – Registration is now open for Manufacturing ISV Cloud Summit 2016, the first event dedicated to helping global manufacturers run their businesses in the cloud. The free event will take place on March 23, 2016, at the Hyatt Regency McCormick Place in Chicago, where manufacturing customers and executives will share how cloud solutions enable them to increase customer responsiveness, lower costs and improve product agility. As part of this event, attendees will hear from the Salesforce manufacturing leadership team on the growing need for front- and back-office transformation through development partners. Salesforce manufacturing-focused partners Propel, Rootstock, ICIX, and Tavant Technologies are joint sponsors of the event. Discussions and demonstrations are expected to focus on mission-critical business processes, including product development, order fulfillment, product compliance, warranty management and field service. Attendees will learn how a cloud platform can support Product Lifecycle Management, ERP, field service and other enterprise business processes. Scheduled speakers include: Achyut Jajoo, Global Industry Lead, Manufacturing Industry Solutions, Salesforce Bruce Richardson, SVP and Chief Strategist, Salesforce Stephen Simons, EVP and CIO, Direct Energy Solar, part of the Direct Energy family with almost $20B in revenue “Manufacturers have spent decades managing the lifecycle of building products, but their foundational business model is transforming with blinding speed. There’s more value being added after the product ships than ever before, and manufacturers have to learn quickly how to manage beyond the product,” explained Cindy Bolt, the Senior Vice President for Manufacturing at Salesforce. “Brands like GE, Honeywell, and Schneider Electric rely on Salesforce and our partners to reengineer their entire operation and unlock new value across the production and distribution cycle. Our Chicago event brings to life the Salesforce partner ecosystem. We’ll highlight how manufacturers leverage our solutions to unlock their siloed legacy data and bring new value to customers and new opportunities to their brands.” “Modern manufacturers need to look at the big picture of developing, manufacturing, selling, servicing and retaining customers,” said Ray Hein, CEO of Propel. “Because Propel is built on the Salesforce App Cloud, we easily integrate with solutions like Tavant to help everyone in a manufacturing company and all their partners see all the customer, product and service information needed for product innovation and business success.” “Manufacturing companies are always looking for ways to streamline their supply chain, improve quality and lower product costs,” said Pat Garrehy, CEO of Rootstock. “Rootstock and other Salesforce partners like ICIX now allow global manufacturers to continue to lower costs and improve business agility by easily sharing product, customer and business information across people, companies and systems.” Find Tavant Technologies on LinkedIn and Twitter. About Propel At Propel, we make PLM that’s made for everyone. Created by Product Lifecycle Management and cloud veterans, Propel helps everyone connect with your customers, products and services, so you can propel innovation and propel your business. With Propel, you can easily manage all the hardware, software, services, and customer information that help customers embrace your products. Based in the heart of Silicon Valley, Propel is a modern PLM solution built 100% on the Salesforce App Cloud. For more information, visit www.propelPLM.com. About Rootstock Rootstock Software® is a proven provider of powerful and nimble manufacturing, distribution and supply chain solutions built and deployed on the Salesforce App Cloud(the world’s #1 cloud computing platform). The Rootstock solutions enable real-time management of manufacturing, distribution and supply chain operations from front to back, anytime and anywhere. The company’s manufacturing, distribution and supply chain apps integrate “out of the box” with Salesforce Sales Cloudand other ERP-centric applications written on the Salesforce App Cloud. With unparalleled executive experience in manufacturing and distribution software and an established base of installed and implemented cloud customers, Rootstock offers a better and more reliable way to plan and execute required activities, deliver essential information to all parts of the organization, and improve timely and informed business decision making. The Rootstock apps also provide the control and visibility required to elevate the total performance of manufacturing, distribution and supply chain operations. Rootstock is available on the Salesforce AppExchange, the world’s leading marketplace for business apps. To learn more, visit our Facebook page http://www.facebook.com/RootstockSoftware or visit http://www.rootstock.com. About ICIX ICIX helps the retail industry’s leading companies collaborate across trading partner networks to achieve Active TransparencyTM. ICIX solutions enable companies to safeguard consumers, protect their brand, and build trust – all while improving margins. Its cloud-based SaaS platform brings unparalleled visibility and efficiency to the extended supply chain for product safety, compliance and corporate social responsibility. Over 20,000 businesses are active members of the ICIX network, including leading retailers and manufacturers, their trading partners and over 50 testing, inspection and certification companies. For more information about the company and its portfolio of products, visit icix.com. Media Contact: Vibhor Mishra Tavant Technologies [email protected] +1 (408) 519 5400
Tavant selected to Exhibit in the Customer Showcase Pavilion at Dreamforce 2015
SANTA CLARA, Calif., September 9, 2015— Tavant, a leading global provider of specialized software solutions, today announced that it has been chosen to exhibit in the customer success showcase area at Dreamforce 2015, September 15 – 18. As a key Salesforce.com Cloud Alliance and AppExchange partner, Tavant Technologies enables its customers to get the maximum out of their cloud investments. You can meet Tavant at Kiosk 57, Level One, Moscone West or in meeting room WMR 20 during the duration of the show. “For years, we have delivered great value to Salesforce.com customers in media, manufacturing, financial services and consumer lending industries, combining customer satisfaction and domain experience with technical expertise to increase efficiency and improve ROI,” said Vibhor Mishra, Director of Marketing at Tavant Technologies. “We’re looking forward to sharing our customer success stories and inspiring others with new ideas for growth at Dreamforce ‘15.” With its custom software solutions, Tavant Technologies is a one-stop shop for Salesforce.com customers, offering a range of services and products. At the event, Tavant will showcase its consulting services, including Cloud advisory services Sales, service and marketing cloud implementation services Custom application development Tavant will also demonstrate Warranty On-Demand, the first end-to-end warranty management solution developed on the Salesforce.com platform. The solution provides a quick and easy solution for manufacturers to keep track of their assets and corresponding warranties, and automate their warranty claim lifecycle. If you’re attending Dreamforce, please stop by Kiosk 57, Level One, Moscone West, or visit Tavant in meeting room WMR 20. You can also email [email protected] to schedule a meeting. Find Tavant Technologies on LinkedIn and Twitter. Media contact: Vibhor Mishra Director of Marketing, Tavant Technologies T: +1 408-519-5400 E: [email protected]
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